Navigating an airport can be challenging, especially for travelers with reduced mobility. Thankfully, Korean Air Wheelchair Assistance is designed to eliminate stress and offer full support throughout your journey. Whether you’re flying internationally or on a short domestic route, Korean Air ensures that every passenger requiring mobility assistance receives dedicated, professional service.
Personalized Support from Start to Finish
Korean Air Wheelchair Assistance begins the moment you arrive at the airport. Trained staff are available to escort you from the entrance, through check-in, immigration, security checks, and all the way to your seat on the aircraft. The airline offers both manual and electric wheelchair support, along with aisle chairs to assist passengers who need help getting to their seats inside the cabin. Upon arrival, a staff member will be waiting to help you disembark, collect your baggage, and exit the airport or transfer to another flight if you’re in transit. Every step of the way, Korean Air focuses on making your travel experience as seamless and dignified as possible.
How to Book Wheelchair Assistance
Booking Wheelchair Assistance is simple. When purchasing your ticket online or through a travel agent, indicate your need for mobility support. You can also contact the Korean Air Service Center directly, or manage your booking online under the "My Trips" section. Korean Air advises that requests be submitted at least 48 hours before departure. This allows the airline enough time to arrange the appropriate equipment and staff, ensuring a smooth and timely experience.
Services Included in Korean Air Wheelchair Assistance
Korean Air offers a full range of mobility services to accommodate different levels of need, including:
- Wheelchair use at all stages of travel (departure, connection, and arrival airports)
- Assistance with check-in, security, boarding, and baggage claim
- In-cabin support for seat transfers using aisle wheelchairs
- Transport of personal mobility aids (e.g., wheelchairs, walkers, crutches) at no extra cost
- Help with customs and immigration formalities
All services are delivered with a focus on efficiency, professionalism, and passenger privacy.
Traveling with Your Own Wheelchair
Passengers using personal wheelchairs—manual or electric—are welcome to bring them aboard Korean Air flights. It’s important to provide advance notice if your device uses a lithium-ion battery, as there are specific guidelines to follow. The airline will store your wheelchair in the cargo hold, and return it to you promptly upon arrival.
Trained Staff You Can Rely On
Every staff member involved in Korean Air Wheelchair Assistance receives specialized training in customer service and mobility support. From ground agents to flight attendants, all team members are committed to treating passengers with care, dignity, and respect. Their experience ensures your needs are met efficiently and discreetly throughout the journey.
Conclusion
Korean Air Wheelchair Assistance is more than a service—it’s a promise of accessible, dignified travel. Whether you're traveling alone or with a caregiver, Korean Air ensures that you can fly with confidence, comfort, and complete peace of mind.